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 Policies

Safeguarding Policy
Effective September 2013

This policy applies to all staff, teachers, volunteers, trainees, students or anyone working with or on behalf of Club on y va.

The purpose of this policy is to:

  • To protect the children who receive our services.
  • To provide staff and volunteers with the overarching principles that guide our approach to safeguarding.

Club On y va believes that a child or young person should never experience abuse of any kind. We have a responsibility to promote the welfare of all children and young people and to keep them safe. We are committed to practice in a way that protects them.

This policy has been drawn up on the basis of the law and guidance that seeks to protect children namely:

  • Children Act 1989
  • United Convention of the rights of the child 1991
  • Data protection Act 1998
  • Sexual Offences act 2003
  • Children act 2004
  • Protection of Freedom's Act 2012
  • Relevant government guidance on safeguarding children.

We will seek to keep children and young people safe by:
  • Valuing them, listening to and respecting them.
  • Adopting child protection practices through procedures and a code of conduct for staff and volunteers.
  • Providing effective management for staff and volunteers through supervision, support and training.
  • Recruiting staff and volunteers safely, ensuring all necessary enhanced DBS police checks are made prior to employment.
  • Sharing information about child protection and good practice with children, parents, staff and volunteers.
  • Sharing concerns with the safeguarding officer in the schools we work with and other agencies who need to know and involving parents and children appropriately.
  • Ensuring that all children who receive our services are registered by their parents who also agree to collect and sign our collection register for their child, each time they collect their child.
  • We will not allow a child to leave with any person other than the person / people registered at the time of enrolment unless we are informed PRIOR to collection.
  • We will keep and protect records and information a outlined in the rules and laws of the Data protection act 1998.

  • Alison MCrobbie is the designated safeguarding person for Club On Y va.
  • Alison MCrobbie completed her advanced, refresher training for Child Safeguarding in July 2017

Dorset Child Safeguarding numbers: 

Reporting a Concern

If you are concerned about a child’s welfare or worried they are being abused, you can make a referral to Children’s Social Care.

If the child lives in Dorset contact:

Telephone:             01202 228866

Email:                     [email protected]

If the child lives in Poole, contact:

Telephone:               01202 735046

Email:                       [email protected]

If the child lives in Bournemouth, contact

Telephone:                 01202 458101

Email:                         [email protected]

If your concern requires immediate advice out of normal office hours please contact the Out of Hours Team on Tel: 01202 657279


Club On Y va is committed to reviewing our policy and good practice annually.

Thi policy was last reviewed on July  2017.  



Effective 10th September 2013 
 
Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on every page.

The Information We Collect:

This notice applies to all information collected or submitted on this website. The types of personal information collected at these pages are:

Name
Address
Email address
Phone number

Age

 

The Information We DO NOT Collect:

Credit/Debit Card Information

 

The Way We Use Information:

We do not share this information with outside parties except to the extent necessary to fulfill that request.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.

 

 We never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

 

 Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How You Can Access Or Correct Your Information

You can access all your personally identifiable information that we collect online and maintain by contacting us. We use this procedure to better safeguard your information.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.


Cancellation Policy

Effective 10th September 2013 


I reserve the right to cancel your agreement with immediate effect if any of the following apply:

1. Unacceptable, disruptive or abusive behaviour from children or adults.
2. If payment for the term has not been received.
3. If there is not enough demand to run a class.

If you wish to cancel your child's agreement you are required to notify me in writing or email and give me half a terms notice as per the terms of your agreement. You are also liable to pay a minimum of half a terms notice at this time whether your child attends or not.

Before your agreement can be terminated all fees due must be paid.

 

If you would like to contact us, in relation to this policy, please do so here.



Payment and charges policy

All payments are due in advance of the term and are charged by the term. You will be notified in advance of the payment amount and due date payable.

Absence/Closure/Illness:


Methods of payment accepted:

  • Direct Bank Transfer
  • Cash


Late Payment:
  • I would be grateful if you could ensure prompt payment of invoices. If I have not received payment within 3 days, (including the day the invoice was issued) I will issue a reminder with a £12 admin fee. If I still have not received payment within 48 hours, I reserve the right to cease teaching your child until I receive full payment.


  • If payment has not been received within 10 days from the reminder being sent. I will terminate the contract with immediate effect and your childs place will go to the next parent on my waiting list. I pass details of any outstanding invoices to my insurance company who will work together with debt collection agencies to recover the money on my behalf. To avoid any unnecessary stress, please ensure payments are made on time.
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